---
title: "Gunsmith Software | Work Orders | Coreware"
description: "Manage intake, work orders, parts, and customer updates for gunsmith shops and in-store service departments."
url: "https://coreware-v3.coreware.online/gunsmiths"
site: "Coreware"
---

# Gunsmith Software | Work Orders | Coreware

> Manage intake, work orders, parts, and customer updates for gunsmith shops and in-store service departments.

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Coreware for gunsmiths & service departments

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Keep every job moving—from the counter to the bench.

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Connect service requests, work orders, tasks, appointments, parts and inventory, firearm records, customer follow-up, and the final transaction in one platform built for FFLs.

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For gun-store service departments and specialized gunsmithing businesses.

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One service story

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The work order should know everything around it.

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A gunsmithing job begins with a request, becomes work to manage, creates tasks, may depend on parts, belongs to a customer, and can involve a firearm record and final transaction.

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step 1

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REQUEST

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step 2

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INTAKE

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step 3

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WORK ORDER

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step 4

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TASKS & PARTS

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step 5

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CUSTOMER FOLLOW-UP

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step 6

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COMPLETION & SALE

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Grow · Run · Protect

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Everything the service operation needs. Nothing it does not.

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Coreware connects growth to the operation behind it—whether customers buy, book, train, or bring you work.

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Built around the business

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From the back of the store to a shop built on specialized work.

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GUN-STORE SERVICE DEPARTMENT

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Keep service connected to retail.

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Bring gunsmithing into the same platform as the customer, product catalog, inventory, firearm record, counter sale, and company view.

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Shared customer history

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Connected products and inventory

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Service requests and work orders

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Sales and payment context

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SPECIALIZED GUNSMITHING SHOP

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Make the work itself the operation.

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Build the day around intake, estimates, assignments, complex work, parts, customer approvals, follow-up, and applicable firearm records.

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Individual, team, and company views

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Tasks, reminders, and overdue work

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Action Plans for repeatable operations

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Customer and FFL context

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Reminders & Action Plans

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Make the next step harder to miss.

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Service Tasks keeps open, completed, and overdue work visible. Contact follow-up notes keep customer reminders close. Company Action Plans give repeatable internal work a shared place inside Coreware.

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The result is a clearer path for daily job reminders and the operational work that happens beyond one work order.

See Service Management

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Move to Coreware

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Replace the notes, spreadsheets, and disconnected handoffs.

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The service counter should not need one tool for requests, another for tasks, a spreadsheet for parts, and a separate search for the customer or firearm record. Coreware brings the service story together.

See Coreware In Action

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CoreY AI 

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More time on the bench. Less time on the paperwork.

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CoreY clears the busywork around service jobs so your team can stay focused on the work instead of getting buried in tickets and leftover notes.

Try our AI

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Coreware for gunsmiths

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See a complete service job in one demo.

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Walk through the request, work order, tasks, reminders, parts, customer, firearm record, and final transaction—and see how they stay connected.

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