Coreware for gunsmiths & service departments

Keep every job moving—from the counter to the bench.

Connect service requests, work orders, tasks, appointments, parts and inventory, firearm records, customer follow-up, and the final transaction in one platform built for FFLs.

For gun-store service departments and specialized gunsmithing businesses.

One service story

The work order should know everything around it.

A gunsmithing job begins with a request, becomes work to manage, creates tasks, may depend on parts, belongs to a customer, and can involve a firearm record and final transaction.

Grow · Run · Protect

Everything the service operation needs. Nothing it does not.

Coreware connects growth to the operation behind it—whether customers buy, book, train, or bring you work.

Built around the business

From the back of the store to a shop built on specialized work.

GUN-STORE SERVICE DEPARTMENT

Keep service connected to retail.

Bring gunsmithing into the same platform as the customer, product catalog, inventory, firearm record, counter sale, and company view.

Shared customer history

Connected products and inventory

Service requests and work orders

Sales and payment context

SPECIALIZED GUNSMITHING SHOP

Make the work itself the operation.

Build the day around intake, estimates, assignments, complex work, parts, customer approvals, follow-up, and applicable firearm records.

Individual, team, and company views

Tasks, reminders, and overdue work

Action Plans for repeatable operations

Customer and FFL context

Reminders & Action Plans

Make the next step harder to miss.

Service Tasks keeps open, completed, and overdue work visible. Contact follow-up notes keep customer reminders close. Company Action Plans give repeatable internal work a shared place inside Coreware.

The result is a clearer path for daily job reminders and the operational work that happens beyond one work order.

CoreY AI 

More time on the bench. Less time on the paperwork.

CoreY clears the busywork around service jobs so your team can stay focused on the work instead of getting buried in tickets and leftover notes.

Coreware for gunsmiths

See a complete service job in one demo.

Walk through the request, work order, tasks, reminders, parts, customer, firearm record, and final transaction—and see how they stay connected.