Professional services
When you need more than software.
Get experienced help moving to Coreware, preparing your team, customizing your eCommerce experience, and producing the creative assets that keep it current.
Available for new implementations, existing Coreware customers, and specialized projects.
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PRIORITY SUPPORT
Support from someone who knows your business.
Some questions are easier to solve when your support representative already understands your setup. Priority Support gives your business a consistent point of contact. Your team spends less time repeating the background and gets a clearer path to the right resources.
A consistent point of contact
Work with a representative who can build familiarity with your business and Coreware setup.
Priority support channels
Reach the team through priority phone support, web chat, and a private communication channel.
Business-hour alignment
We match you with available support coverage that fits your timezone and operating hours whenever possible.
Help across Coreware
Get help coordinating platform support, onboarding, training, websites, terminals, and related needs.
Straightforward monthly pricing
$500/month
Available as a monthly add-on for Coreware customers.
Built for teams that want continuity, context, and a more direct path to support.
The right help, where it matters
Software connects the business. Services help shape the move.
Bring in Coreware’s team when the work calls for deeper planning, hands-on guidance, or specialized execution.
Implementation & migration
Move your business without rebuilding it from scratch.
Changing platforms involves more than activating a new account. Products, inventory, customers, locations, and operational settings may all need to be prepared. We help define what needs to move, prepare the data that can be migrated, and organize the transition around your operation.
Data review and migration planning
Import validation
Launch planning
Product and customer conversion
System configuration
Inventory and location preparation
Training & operational support
Help your team start with confidence.
New software only helps when employees understand how it fits the work they already do. Remote and on-site services help employees learn the workflows relevant to their responsibilities—from the counter and back office to purchasing, service, scheduling, and FFL operations.
On-site employee training
Launch-day assistance
Role-specific workflow guidance
Remote training sessions
Department-level training
Follow-up training sessions
eCommerce design & customization
Make the storefront fit the business.
Your website should reflect how your business sells, how customers shop, and what your team needs to manage behind the scenes. We can help configure and customize eCommerce experiences for FFLs with requirements beyond the standard storefront setup.
Storefront design and configuration
Promotional landing pages
Specialized components
Custom page layouts
Catalog and collection presentation
Project-based enhancements
Managed creative services
Keep the website fresh without building an internal creative team.
Promotions change. Seasons change. Inventory changes. Managed Creative Services give Coreware customers ongoing access to design support for the digital assets used across their storefront and campaigns.
Website banners
Social media assets
Landing-page creative
Promotional graphics
Email campaign graphics
Seasonal campaign materials
Available as an ongoing engagement based on the agreed creative scope.
How projects work
Scoped around the work you need.
Every engagement starts with the actual project—not a predetermined package or promise.
Start with the operation.
Review the project, current environment, requirements, and the result your team needs.
Define the work.
Agree on scope, deliverables, responsibilities, review points, and the project schedule.
Move it forward.
Complete the agreed work with clear opportunities for your team to review and approve.
Start the conversation
Tell us what you need help with.
Whether you are moving data, preparing employees, customizing a storefront, or adding ongoing creative capacity, we can help define the right project.
